Introduction
Urban Storage (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, website, or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not use our services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Identification Information: When you register for a storage unit or interact with our customer service, we may collect information such as your name, address, email address, phone number, and payment information.
- Account Information: Details related to your rental agreement, payment history, and account status.
- Automated Information: When you visit our website, we may collect information such as your IP address, browser type, and pages visited through cookies or similar technologies.
- Security Footage: Our facility may be monitored by security cameras for safety and security purposes.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To manage your storage unit rental and account.
- To process payments and provide customer service.
- To improve our services and website.
- To communicate with you about your account, new services, promotions, and updates.
- For security purposes, including monitoring our facility.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With Service Providers: We may share information with third-party vendors who assist in managing our business, such as payment processors or website hosting providers.
- For Legal Purposes: We may disclose your information if required to comply with laws, regulations, legal processes, or government requests.
- Business Transfers: If Urban Storage undergoes a business transaction, such as a merger or sale, your information may be transferred as part of that transaction.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is guaranteed to be 100% secure.
5. Your Rights and Choices
- Access and Correction: You have the right to request access to or correction of your personal information.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and track site performance. You may choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our site.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Urban Storage
4209 W. Orem, Houston, TX 77045
Email: amask@80m.ltd
Phone: (832) 802-9134